Basic Features and Functions
Deal module
Add Deal
- to the pipeline view from the main dashboard.
- In the top right corner of the pipeline view, click on the +Deal button.

- Fill in the appropriate details such as deal Title, Pipeline, Stage, Won Reason, Lost Reason, Expected Close Date, Primary Contact, Related Contacts, Company, Deal Value, and Sales Owner.
- Click the Save option to add a new deal to your system.
Add Pipeline/Stage
- Click on the General option from the pipeline view, and select Manage from the drop-down menu.

- To add a new pipeline and stage, you need to provide the Pipeline Name, Deals rot after, Stage Name, Stage Probability.
- Click the Save option to confirm and create the new pipeline or stage.
Create Filters
- Open the relevant view where you want to apply filters.
- Locate the filter icon at the top of the view and click on it.
- Select the module where you want to apply the filter.
- such as date range, status, owner, custom fields, or tags.

- Select the specific criteria that match your needs. You can combine multiple criteria for a more refined search.
- Click the Apply button to filter your data.
- If necessary, click Save View to save your filter settings for future use.
- Open the contact module from the main menu.
- Click on the +Contact button, at the top right corner of the screen.

- Fill in the required fields such as First Name, Last Name, Emails, Phones, and Sales Owner.
- Add custom fields if needed.
- Click the Save button to add the new contact to your CRM.
Manage Duplicates
- Select Manage Duplicates by clicking the ellipsis at the top-right corner.

- Search for duplicate contacts using criteria like name, email, or phone number.
- Review the list of potential duplicates.
- Select the duplicates you want to merge and combine them into a single contact record.
- .
Company Module
Add Company
- Navigate to the company module from the main menu.
- Click on the +Company button, typically at the top right corner.
- Enter details such as Company Name, Website, Address, and Sales Owner.
- Include any additional information or custom fields if required.
- Click Save to add the company to your CRM.
Bulk Action
- Select the companies you want to perform a bulk action on by checking the boxes beside them.

- Choose the desired action from the available options, such as Send Email, Add Activity, Assign Owner, Update Field, Add Tags, Remove Tags, Export, and Delete.
- Confirm the action to apply it to the selected companies.
Activity Module
Add Activity
- Go to the Activity module in the main menu.
- Click on the +Activity button, located at the top right corner.

- Enter the necessary details, such as activity Title, Type, Date and time, Availability, Reminder, Priority, Sales Owner, Collaborators, and Private Note.
- Link the activity to the relevant Deal, Contact, and Company.
- Click Save to add the new activity to your CRM.
Sort Options
- Locate the filter options for Task Type, Due Date, and Status.
- Click the Task Type dropdown and check the boxes beside the types you want, like Call, Mail, Meetings, Tasks, Lunch, and Demo.

- Click on the Due Date dropdown and select your preferred criteria, such as Today, Tomorrow, This week, Last week, This month, Last month, and Between (the date range).
- Click the Status dropdown and choose the statuses you want to filter by, such as Pending, Completed, and Overdue.
- Apply the filters to view tasks that match the selected criteria.
Synchronization
Open the Admin Settings.
- Click on Email Sync, Calendar Sync, or Contact Sync.
- Select your email provider, such as Gmail or Outlook, and connect your email account.

- Choose your account and accept the security terms.
- Click Sync to synchronize your data.
Add User
- Open the Admin Settings.
- Click on +User.

- Enter the new user’s information, including First Name, Last Name, Job Title, Email, Phone, Reporting Manager, Pipeline, Teams, and Role.
- Set the permissions and access levels for the users.
- Click Save to add the new user to your CRM system.
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