The activity in Twozo acts as a bridge to the user and the customer interaction. From calls, meetings, mails, and follow-ups, the activity tracks every milestone ensuring you stay aligned with your clients.
The Add Activity in Twozo provides a structured way to schedule, manage tasks, meetings, calls, and other important interactions. It helps track interactions, deadlines, follow-ups, and ensures an organized workflow.
Field Name |
Description |
Title |
The name or description of the activity. If not provided, the system will automatically use the Type name of the activity as the title, along with an activity icon. This ensures that each activity has a clear identifier even if the title field is empty. |
Type |
Defines the nature of the activity. |
Date and Time |
Sets the scheduled date and time for the activity. |
Availability |
Shows whether you are Busy or Free during the activity time. |
Reminder |
Sets alerts to ensure timely action of the activity. |
Priority |
Helps in focusing on urgent tasks by setting their priority level. |
Sales Owner |
Designates the person responsible for managing the sales-related aspects of the activity. |
Collaborators |
Includes additional users involved in or informed about the activity. |
Private Note |
Provides additional information about the activity and it remains visible only to you. The note is invisible in the invitations for the guests. |
Deal |
Connects the activity with a specific deal, integrating it into sales processes. |
Contact |
Associate the activity with multiple contacts for tracking interactions. |
Company |
Links the activity to a company for managing business-related tasks. |